--- title: "Trigno Discover: License Management & Installation" slug: "trigno-discover-license-management-and-installation" description: "Manage your software licenses effortlessly with LicenseSpring. Control users, track devices, and monitor activations all in one cloud-based portal." tags: ["Trigno Discover 2.0"] updated: 2026-09-10T09:40:06Z published: 2026-09-10T09:40:06Z canonical: "support.delsys.com/trigno-discover-license-management-and-installation" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.delsys.com/llms.txt > Use this file to discover all available pages before exploring further. # Trigno Discover: License Management & Installation ## Overview This guide covers how to use the LicenseSpring portal to manage your Trigno Discover license. LicenseSpring is a cloud-based licensing system that enables management of software licenses and registered devices online. The LicenseSpring portal provides three main areas of control: - User Management: Add, remove, or reset licensed users. - Device Management: Track activated PCs and reset them when needed. - License Oversight: Monitor activations and ensure usage remains within limits. For a visual walkthrough, please refer to the Trigno Discover: License Management Overview video. ## Trigno Discover: License Management Overview Video --- ## Step-by-Step Instructions ### Step 1: Installation Trigno Discover must be installed on the computer beforehand to manage the license. 1. Download the [Trigno Discover Installer](/v1/docs/installers). 2. Follow the setup wizard to complete the installation. ### Step 2: Sign Up/ Create an Account Once Trigno Discover is installed, a trial account can be created and a license activated. 1. Open Trigno Discover. 2. Select Sign Up and enter the email address of the person you want to be the license manager. 3. Check your inbox for an automated email from LicenseSpring with your login credentials. > [!CAUTION] > Important > > - Please check your spam folder > [!NOTE] > Information > > - These credentials should be used to sign in to the LicenseSpring portal. ### Step 3: Activating your Account > [!CAUTION] > **Important** > > - Account activation only needs to be performed once by the License Manager. 1. Go to the [Trigno Discover Activation Form](/v1/docs/activation). 2. Enter your activation code. The Delsys support team will then convert your license from a trial to a perpetual license within a week. > [!NOTE] > Information > > - Your license remains a trial until you complete the activation form. Submitting a valid activation code upgrades it to a perpetual license. > - All trial licenses are only valid for 30 days. > - Email addresses can only be used once to sign up for a trial license. ### Step 4: Accessing the LicenseSpring Portal 1. Navigate to the [LicenseSpring User Portal](https://auth.licensespring.com/realms/user-portal/protocol/openid-connect/auth?client_id=user-portal&redirect_uri=https%3A%2F%2Fusers.licensespring.com&response_type=code&scope=openid&state=6576031ac39a4dafaa40c22424491903&code_challenge=7n1caKeM_MJyGGfpXMiuuAWPrldM48OS-ai1kq1BrtY&code_challenge_method=S256) 2. Enter the details provided in the LicenseSpring email received in step 2. > [!CAUTION] > **Important** > > - The company code for all LicenseSpring accounts created is **“Delsys”**. ### Step 5: LicenseSpring When first logging in to LicenseSpring, multiple tabs are displayed, providing access to license management options. #### 5.1 Roles and Access Each account falls into one of two categories: - **License Manager** — typically the person who activated the license. They can add or remove users, manage device activations, and reset accounts. - **Licensed User** — can log in with their email once assigned to the license by a License Manager. Their access is limited to signing in and changing their own password. > [!NOTE] > Information > > - Additional License Managers can only be created by Delsys. #### 5.2 The License Tab The License tab provides an overview of your license details: - *Maximum number of activations*: the number of activations available under your license. - *Times activated*: how many devices are currently activated. #### 5.3 The License Users Tab This menu allows license managers to manage users. The following actions are available: - Add users individually or assign multiple at once. - Remove users from the license. - Reset user activations or adjust their maximum activation limits. Licensed users, by contrast, can only update their own password. > [!NOTE] > Information > > - Default allocation: Each license includes five activations and five users. If you would like to purchase more activations, please contact [sales@delsys.com](mailto:sales@delsys.com). #### 5.4 The Devices Tab The Devices tab lists all PCs activated with Trigno Discover. Expanding a device entry reveals its hardware ID, which helps identify which computer has Trigno Discover active. If you need to confirm the hardware ID from inside Trigno Discover: 1. Open the software. 2. Select the Settings Icon 3. Choose User License. From here, you’ll see the hardware ID that matches the one shown in the LicenseSpring portal. If you need to remove a device, go to the Actions tab in LicenseSpring and select Reset. This changes the device status from “active” to “inactive” and frees up an activation. > [!NOTE] > Information > > - You can log a user out of Trigno Discover by deactivating the device in LicenseSpring. --- ## Troubleshooting For a documented FAQ guide, please refer to the License Troubleshooting Guide [Client Communication Survey](https://ek7o0rcfvp0.typeform.com/to/Ip5hnLFi) | Issue | Solution | | --- | --- | | Cannot log into LicenseSpring | Confirm you are using the company code “Delsys.” | | User cannot log in to Trigno Discover | Ensure the License Manager has added their email in LicenseSpring. Reassign or reset the user if necessary. Reset the user’s password. | | The device is still showing as active after a reset | Refresh the Devices tab in LicenseSpring. Confirm the right hardware ID was reset. If it does not update, restart Trigno Discover. The user should have been logged out. | | Need more activations or users | Each license includes five activations and five users by default. Email [sales@delsys.com](mailto:sales@delsys.com) to discuss additional options. | For more information on Trigno Discover, please refer to the next article in the Trigno Discover Getting Started Series: [Trigno Discover: System Configuration](/v1/docs/trigno-discover-system-configuration). --- DOC-680-1-0 Our flagship data acquisition software, compatible with all of our Trigno Systems and Avanti-Style sensors. ![](https://cdn.us.document360.io/0adedc1d-5225-43a1-9673-53a5c8c15600/Images/Glossary/SettingsIcon.png) ## Related - [Trigno Discover: System Configuration](/trigno-discover-system-configuration.md)